Joining a room

Room code

82-731
I can't open the room.

In the Payout app, tap Join and enter the 5-digit code from your invite.

Payments & plans

Your payment

PaidOn plan · 1 of 3
I paid but the organizer can't see it.

Payments show in the room's wallet once Stripe confirms them. Pull down on the wallet to refresh.

How do payment plans work?

The first payment is charged when you pay in; the rest are charged automatically on the dates you agreed to.

Getting paid out

Withdraw

To bank ••42

ID verified ✓
Why do I have to verify my identity?

Stripe requires it before anyone can receive money. It keeps rooms from being used for fraud.

How do I get the money out?

Open the room's wallet and withdraw to your connected bank account.

Can I see who hasn't paid?

Yes. Open the room: "Who's paid" lists each person you invited and whether they've paid, are on a plan, or have a payment issue. Only you can see it.

Delete my account

In the app: Sign-in & security → Delete account. Or email support.

  • Sign-in & security
  • Delete account

Still stuck? Email us at support@payout-inc.com.

Email support